IRS TARGETS POOREST HOUSEHOLDS IN U.S., STUDY FINDS
March 16, 2022 in News by RBN Staff
source: blacklistednews
SOURCE: BOING BOING
From The Los Angeles Times:
It’s impossible to overstate how unjust and wasteful this is. These families tend to be our most financially vulnerable, struggling to pay for basic expenses. They’re the least likely to have professional tax advice, and most likely to have limited education or for English not to be their first language.
When they receive an audit letter from the IRS, their only option to obtain more information is by telephone. But as the agency’s national taxpayer advocate, Erin M. Collins, observed in her most recent report, last year only 11% of callers to the IRS help line got through to a customer service representative.
“Among the lucky one in nine callers who was able to reach a CSR,” Collins wrote, “hold times averaged 23 minutes.” But that was an average; many callers spent much longer on hold.