Joshua Browder, CEO of DoNotPay, said the company’s AI-creation runs on a smartphone, listens to court arguments and formulates responses for the defendant. The AI lawyer tells the defendant what to say in real-time, through headphones.

The artificial intelligence firm has already used AI-generated form letters and chatbots to help people secure refunds for in-flight Wifi that didn’t work, as well as to lower bills and dispute parking tickets, among other issues, according to Browder. All told the company has relied on these AI templates to win more than 2 million customer service disputes and court cases on behalf of individuals against institutions and organizations, he added.

It has raised $27.7 million from tech-focused venture capital firms, including Andreessen Horowitz and Crew Capital.

“In the past year, AI tech has really developed and allowed us to go back and forth in real time with corporations and governments,” he told CBS MoneyWatch of recent advances. “We spoke live [with companies and customer service reps] to lower bills with companies; and what we’re doing next month is try to use the tech in a courtroom for the first time.”

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