Talk Show Call-In Listen Line Provider Fighting Back Against Broadcasting Blocks By Phone Service Providers T-Mobile, Metro PCS
April 12, 2017 in News by RBN Staff
Source: Zeno Radio (RBN’s live phone listen line service provider) bulletin to broadcasters …
I wanted to thank you for being a part of the ZenoRadio Call-to-Listen Network. I also wanted to let you know about a situation that is affecting many broadcasters like you.
Recently, T-mobile has engaged in aggressive tactics against prayer groups and other listeners. T-mobile has deemed these calls “out of plan” and are charging callers an extra penny per minute. We at ZenoRadio find T-mobile’s discriminatory program reprehensible and we are doing everything we can to fight it.
Unfortunately, we need to inform you that T-Mobile has applied this “out of plan” status to your phone number (DID) [number redacted -RBN]. This issue will affect all listeners who use T-Mobile or Metro PCS to listen to your broadcast.
What can you do?
We have you covered. As I mentioned earlier, we are fighting this unfair practice and we expect to win. In the meanwhile, please follow these steps:
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Don’t worry or over react — This only affects T-Mobile and Metro PCS listeners. Most of your listeners are completely unaffected by this issue.
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Encourage your listeners to switch to carriers that are not discriminating against them. AT&T, Verizon, Sprint and all the MVNO carriers (like Boost, Cricket or Lyca) are good options.
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Encourage your listeners to call T-Mobile and complain. They can also file a complaint with the FCC — https://consumercomplaints.fcc.gov/hc/en-us
consumercomplaints.fcc.govBy filing a consumer complaint and telling your story, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify … -
Encourage your listeners to text or call your Hotline to sign up for updates.
What is a Hotline?
We have set up a special phone number just for your listeners. We call this the Listener Hotline. Your T-mobile listeners can text or call this number and they will be receive a new number to call to hear your broadcast without extra charges.
Important — This Hotline number is for T-Mobile and Metro PCS subscribers only. All others are unaffected by this policy and should not call the Hotline
Your Hotline phone number is : [number redacted -RBN]
Thank you,
[Zeno Radio]
For Technical Support please contact us through Intercom by clicking on the sign from your ZenoRadio dashboard.
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